The town is responsible for and maintains the sanitary sewer mains throughout the consolidated sewer district. As a courtesy, the town will also attempt to assist residents with issues that arise in the sanitary sewer lateral, which is the pipe connecting your house pumping to the sewer main in the street. This service is provided if there is adequate access via a clean-out (a capped pipe access point most likely in your basement or yard).
Common Causes of Backups
The most common backup causes for your sewer connection are:
Sanitary Paper Products
Report a Problem
If you suspect a problem with the main sewer or connection from your house, please call the Department of Public Works at 585-336-6090 for Town Crews to investigate. This service is available every day of the year including holidays